Help Center

How can we help?

Answers on training splits, the AI Coach, EVEX MAX, and your account, all in one place.

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Getting Started

New to EVEX? Set up your training profile and log your first workout.

Getting started with EVEX

A walkthrough of onboarding, your personalized plan preview, and starting your first workout in EVEX.

Setting up your training profile

What each onboarding input does, how it shapes your plan, and where to change it later.

Weekly goals and streaks

How the weekly workout goal, This Week progress bars, and streaks work in EVEX.

Accounts and signing in

How sign in with Apple and anonymous accounts work in EVEX, and how linking preserves your data.

Training & Splits

How EVEX schedules your training, from preset splits to the AI-built Adaptive Split.

The complete guide to splits in EVEX

Everything about how EVEX schedules training splits: the rolling queue, preset splits, the Adaptive Split, and how to pick one.

The EVEX Adaptive Split

How the EVEX Adaptive Split builds a personal training split, and how rebuilding works when your profile changes.

Logging workouts and sets

How to log sets in EVEX: set types, gray versus white values, incomplete sets, notes, and rest timers.

Logging runs and other activities

How to log runs, walks, and other activities in EVEX, and how they count toward your weekly goal.

AI Coach

Chat with your AI Coach, understand AI credits, and use Form Check and Body Assessment.

Meet your AI Coach

What the EVEX AI Coach can do: generate and modify workouts, recommend cardio, and answer training questions.

How AI credits work

What AI Coach messages, Form Check, and Body Assessment cost in credits, and when EVEX refunds them.

AI Form Check and Body Assessment

How AI Form Check and AI Body Assessment work, including EVEX's on-device privacy approach.

Account & Billing

Manage EVEX MAX, your subscription, and your account.

What EVEX MAX includes

Every feature included in EVEX MAX, how the free trial works, and where to subscribe.

Managing your subscription

How to view, change, or cancel your EVEX MAX subscription, and how Restore Purchases works.

Deleting your account and data

How to delete your EVEX account and data from the app, and how that differs from canceling EVEX MAX.

Still stuck?

Message us right from the app, or reach out by email and we'll get back to you.

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