EVEXEVEXDownload app
Help CenterAccount & Billing

Managing your subscription

Billing, canceling, and restoring purchases through the App Store.

Updated August 18, 2026

How billing works

EVEX MAX is billed through your Apple ID and the App Store, not through EVEX directly. That means changes to your subscription go through Apple's subscription management, not through in-app settings.

Canceling your subscription

To cancel, go to iOS Settings, then your Apple ID name at the top, then Subscriptions. Or open the App Store app and go to your profile, then Subscriptions. Find EVEX MAX and cancel from there.

Deleting the app vs. canceling

Deleting EVEX from your phone does not cancel your subscription. Apple will keep billing you until you cancel through Subscriptions, even if the app itself is gone. If you're stepping away from EVEX, cancel the subscription first.

Restoring purchases

If you reinstall EVEX or sign in on a new device, use Restore Purchases in EVEX settings to reconnect your existing subscription without paying again.

Still need help?

Message us from the app, or reach out by email and we'll get back to you.

Contact support